AI Transparency Disclosure

Mountain Mama
Last Updated: April 8, 2026

Mountain Mama is committed to transparency about how we use artificial intelligence. This page describes the AI services integrated into our platform, how they are used, and what data they process.

Overview

Mountain Mama uses AI-powered language models to provide a conversational assistant experience for our users. Our assistant helps with tasks such as food ordering, event planning, group coordination, restaurant recommendations, and general inquiries. We integrate with multiple AI providers to ensure reliability, quality, and the best possible experience.

AI Services We Use

Our platform integrates with the following third-party AI services:

Anthropic — Claude

We use Anthropic's Claude family of language models for conversational AI, reasoning tasks, and internal operations. Claude models are used across our chat experience to help understand and respond to user requests.

Anthropic Privacy Policy

Google — Gemini

We use Google's Gemini family of language models for general-purpose conversational AI, vision-based tasks, and as part of our model fallback system to ensure uninterrupted service availability.

Google Privacy Policy

OpenAI — GPT

We use OpenAI's GPT family of language models for conversational AI and web search capabilities. OpenAI models are used in our chat experience and as part of our fallback system.

OpenAI Privacy Policy

How AI Is Used in Our Services

Conversational Assistant

Our AI assistant, "Mama," uses these language models to understand your messages, answer questions, take food orders, help plan events, coordinate with friends, and provide restaurant recommendations. When you interact with Mama via our website or SMS, your messages are processed by one or more of the AI providers listed above.

Model Fallback System

To provide reliable, uninterrupted service, we use a multi-provider fallback system. If a primary AI model is temporarily unavailable, our system automatically routes requests to an alternative provider. This means your interaction may be processed by any of the AI providers listed above depending on availability.

Memory & Personalization

To improve your experience over time, we use AI-powered memory systems to remember your preferences, past orders, and conversation context. This allows Mama to provide personalized recommendations and more efficient service.

Knowledge Retrieval

We use vector search technology to help our AI assistant access relevant information about restaurant menus, ingredients, and other restaurant-specific details when answering your questions.

What Data Is Shared with AI Providers

When you interact with our AI assistant, the following types of data may be sent to the AI providers listed above for processing:

  • Your messages and conversation history within the current session
  • Relevant context such as menu information, restaurant details, and event information needed to fulfill your request
  • Your preferences and past interactions (in summarized form) to enable personalized responses

We do not share your full name, phone number, payment information, or other personally identifiable information directly with AI providers as part of conversation processing. For complete details on our data handling practices, please refer to our Privacy Policy.

AI-Generated Content

Responses from our AI assistant are generated by language models and may not always be perfectly accurate. While we work to ensure high-quality responses by providing relevant context and instructions to our AI models, users should be aware that:

  • AI responses may occasionally contain inaccuracies or outdated information
  • Menu items, pricing, and availability should be confirmed at the time of order
  • AI-generated recommendations are suggestions and should not be treated as professional advice

Updates to This Disclosure

We may update this AI Transparency Disclosure from time to time as we add, modify, or remove AI integrations. We encourage you to review this page periodically for the latest information about our AI practices.

Contact

If you have any questions about our use of AI, please contact us at mama@mountainmama.ai.